Phone

Residential Telephone Service

Stay Connected with Silver Rapid's Residential Phone Service

Our residential phone service offers a reliable and affordable way to stay in touch with friends and family, whether they’re across the street or across the continent.

Plan Details:

For just $30 per month per line (plus installation), you’ll enjoy a host of great features:

  • Unlimited Calling: Make unlimited calls within the United States, Canada, and Mexico.
  • e911 Service: Enhanced 911 service ensures that emergency services can quickly locate you in case of an emergency.
  • Voicemail: Never miss a message with our convenient voicemail service.
  • Caller ID: See who’s calling before you pick up with caller ID.
  • Call Waiting: Manage incoming calls with ease using our call waiting feature.
  • Call Forwarding: Easily forward your calls to another number when you're unavailable.

Our residential phone service is designed to be straightforward and hassle-free, providing you with everything you need to stay connected. If you have any questions or need assistance, our friendly customer support team is here to help.

Ready to get started? Contact us today to learn more and sign up for our residential phone service.

Business Communication Systems

Benefits

  • Phone & Video
  • Chat & SMS
  • Flexible
  • Secure
  • Supported by Silver Rapid

Live Chat

  • Chat with your customers on your website
  • Create Chat queues
  • Answer from your webclient or App
  • Transfer chats to other team members
  • Elevate a chat to a call or a video with a click
  • Chat reporting available
  • Chat monitoring feature for Managers!

Video Conferencing

  • Free for up to 250 participants
  • Initiate with a single click
  • Video conference dial-in
  • Create as a conference or a webinar
  • Remote control assistance for quick & easy troubleshooting
  • Pre-upload PDFs before meetings
  • Includes a whiteboard
  • Share your screen
  • Polling tool
  • Record your videos
  • Includes chat

Web Client / Windows App

  • Work from anywhere - multifunctional web app with inclusive UC features
  • Call from your browser, control your IP phone or smartphone
  • Answer customer queries from live chat, Facebook and SMS from one interface
  • Video conferencing at the click of a button
  • Native Windows Desktop App for calls
  • View the status of your colleagues

Text / SMS / MMS

  • Integrate with your FB business page - All Messages are sent to your web client
  • Agents can answer customer queries without having access to Facebook
  • Forward to a queue with multiple agents
  • Chat reports available per agent and queue

Security & Backup

  • Automatic detection & blacklisting of SIP attack tools
  • Global IP Blocklist automatically updated for participating PBXs
  • Traffic to apps is encrypted via Secure Tunnel
  • Voice traffic is encrypted via SRTP
  • Qualys labs A+ rating and Immunilabs A Rating

Mobile Apps

  • Make and take calls from anywhere
  • Video Conferencing
  • Instant Messaging and Chat
  • Answer Facebook messages
  • Conference Calls
  • Free VoIP calls with your smartphone
  • Encrypted and Secure

Facebook Messenger

  • Integrate with your FB business page - All Messages are sent to your web client
  • Agents can answer customer queries without having access to Facebook
  • Forward to a queue with multiple agents
  • Chat reports available per agent and queue

Slash Costs

  • Decrease your Phone Bill by up to 80%
  • Licensing based on number of simultaneous calls and not extensions
  • Make free interoffice calls and branch calls
  • Free calls to remote workers with web client and iOS / Android apps